Terms and Conditions

terms and conditions

TERMS AND CONDITIONS

1. Arrivals and Departures

New arrivals can check into their rooms / beds after 12pm each day if the rooms / beds are occupied. Guests may arrive earlier and leave their luggage at the hostel but access to rooms will not be granted until after 12pm. Please note that to avoid disturbance of our sleeping customers,we do not allow to arrive earlier than 8 am. If your train happen to arrive before 8am, you can use the service of a resting room at the 2nd floor of the train station or you can have a nice long breakfast at Hot Express 24hr 5 min walk to the left as you exit the train station.

Please note that due massive number of changing plans, shifting arrival dates and no shows, I leave a right to provide alternative accommodation in one of the centrally located homestays / hostels for the same rate if your booking is messed up.

Please keep in mind that all trains in Russia run on Moscow time (Irkutsk time = Moscow time + 5hr). So if your train ticket says indicates arrival time as 3 am, that in fact means 8am local time.

Departing guests must remove all their belongings from their room, and check out, before 12 pm (noon). After this time guests may make use of the luggage storage facilities but all possessions must be removed from the room and the key handed back to reception.

2. Check In

Check in can be arranged immediately upon arrival if the room / bed is available. Otherwise, check in can be granted at 12 am (noon)

3. Check Out
Check out is at 12pm (noon) and guests must hand the keys back to reception.

4. Age Restriction
Bookings cannot be accepted from any person under the age of 18 unless they are accompanied by an adult (over 18).

5. Guest Behaviour
The comfort, safety and security of our guests is of paramount importance to Baikaler Hostel. Any guest(s) who, in the opinion of our staff, compromise the comfort, safety or security of other guests, staff or local residents will be requested to leave the hostel premises and will not be offered a refund. Guests are expected to respect other guests, staff, local residents and property. In the case of groups, the group leaders must ensure that all members of their group behave in an acceptable manor. Failure of any individual group member to do so will result in the expulsion of the whole group.

Please meet with your new friends outside of the Hostel.

6. Smoking
Smoking IS NOT permitted inside Baikaler Hostel. Any guest found smoking within the building will be asked to leave the premises immediately and will not be offered a refund. A smoking area and ashtrays are provided outside the building for guests who wish to smoke.

7. Personal Property
It remains the guest’s responsibility to ensure that their personal belongings are secure at all times. Baikaler Hostel accepts no liability for the loss, theft or damage to property however sustained or caused.

8. Baikaler Hostel Property  and cleaning
Guests will be expected to reimburse Baikaler Hostel for any damages caused by inappropriate behaviour during their stay at Baikaler Hostel. The cleaner will be granted access to your room unless you expressed a concern about not wanting her/him to enter during your stay. This is to ensure that the cleanliness level is always maintained and for the convenience of changing sheets etc.

9. Keys
Upon check in guests will receive a set of keys for access to Baikaler Hostel. Keys must be handed back to reception on check out. If the key is lost we charge 100 Rub for that.

10. Liability
Baikaler Hostel liability remains, at all times, limited to the value of the services booked, excluding any amendment charges paid to us.

11. Errors and Omissions
Any omission or error in sales literature, web pages or site, order form, quotation, price list, order acknowledgement, despatch note, invoice or other document issued by us may be corrected by us without liability.

12. Cancellations
If you have to cancel or change your book, please let us know as soon as possible.

13. Discretion
All bookings are subject to availability and Baikaler Hostel reserves the right to decline any booking at its discretion.

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